If you have any problems, you can solve them through the 24-hour support service. To do this, you need to contact them in one of the following ways:

• Mail: [email protected]
• Phone: 63 9301 7789
• Address: Greenbelt 1, Makati District, Manila

You can also search for the information you need on the official website in the FAQ section. It has answers to all the frequently asked questions.